Programs just hangs forever - and why does it no longer ask for my Password Vault password?

smrude62
smrude62 Quicken Windows 2017 Member ✭✭
in Download, Add/Update Accounts (Windows)
Quicken H&B for Windows - worked fine until today. Now when I do 1-step update - it does not ask for my password to my password vault, and just hangs forever - nothing downloads. Does the same if I try to just download transactions for a single account. Something wrong is going on on Quicken's end! Tried this on multiple laptops - same problem. Anyone else having this issue? Version R31.20, Build 27.1.30.20

Answers

  • smrude62
    smrude62 Quicken Windows 2017 Member ✭✭
    Seems to be working now. I still think something fishy was happening on Quicken's end.
  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭
    @smrude62

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. That is interesting it started working for you after having issues. If you do run into more problems again let us know so that we're able to see what exactly we can do.

    Thanks,
    Quicken Francisco

     
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