(OL221-A) and (OL221-B) Quicken is unable to complete your request (Q Win Canada)

Ju4
Ju4 Quicken Canada Subscription Member
edited March 2021 in Download, Add/Update Accounts (Windows)
Hello Folks, I am unable to download from Libro credit union (Canada) into quicken.

Answers

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    What version of Quicken are you using?  (Help -> About Quicken)
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  • Ju4
    Ju4 Quicken Canada Subscription Member
    I am using the Canadian version by subscription. R.28.15
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    In that case I suggest after trying a download from this financial institution you check the Connection log for errors.  Help -> Log Files -> Connection Log (at the bottom).

    There are to reasons that Quicken reports the errors you got, if the financial institution isn't a participating partner (and I checked that Libro credit union is on the list) and a syntax error in the QFX file.  And that kind of error is reported in the Connection Log.

    If there is a syntax error in the QFX only the financial institution can fix that kind of problem.
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  • Ju4
    Ju4 Quicken Canada Subscription Member
    Thank you very much, will contact financial inst. again. There are connection errors in the log.
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