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Quicken offline?

dbranc
Member ✭✭
Trying to sync cloud. Quicken reports offline try again 10 minutes. Doing this all day!
0
Best Answer
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Hello @dbranc
Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It sounds like it thinks you may not be signed in so we may just need to sign out and back in so we're able to get connectivity. I'll leave steps below on how to do so.
- Go to Edit
- Preferences
- Quicken ID & Cloud accounts
- Sign in as a different user (or it might say Sign in using a different Quicken ID)
- Follow the prompts to Sign Out
- Sign back in using your Quicken ID (email) and password (this screen is not a pop-up box)
Thanks,
Quicken Francisco
1
Answers
-
Hello @dbranc
Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It sounds like it thinks you may not be signed in so we may just need to sign out and back in so we're able to get connectivity. I'll leave steps below on how to do so.
- Go to Edit
- Preferences
- Quicken ID & Cloud accounts
- Sign in as a different user (or it might say Sign in using a different Quicken ID)
- Follow the prompts to Sign Out
- Sign back in using your Quicken ID (email) and password (this screen is not a pop-up box)
Thanks,
Quicken Francisco
1