Quicken offline?

dbranc

Trying to sync cloud. Quicken reports offline try again 10 minutes. Doing this all day!

Quicken Francisco

Hello @dbranc

Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It sounds like it thinks you may not be signed in so we may just need to sign out and back in so we're able to get  connectivity. I'll leave steps below on how to do so.

1. Go to Edit
2. Preferences
3. Quicken ID & Cloud accounts
4. Sign in as a different user (or it might say Sign in using a different Quicken ID)
5. Follow the prompts to Sign Out
6. Sign back in using your Quicken ID (email) and password (this screen is not a pop-up box)

Once you get a chance to try this let us know if you're able to sync afterwards. If not we'll see what we can find out next.

Thanks,

Quicken Francisco

Quicken Francisco

Hello @dbranc

Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It sounds like it thinks you may not be signed in so we may just need to sign out and back in so we're able to get  connectivity. I'll leave steps below on how to do so.

1. Go to Edit
2. Preferences
3. Quicken ID & Cloud accounts
4. Sign in as a different user (or it might say Sign in using a different Quicken ID)
5. Follow the prompts to Sign Out
6. Sign back in using your Quicken ID (email) and password (this screen is not a pop-up box)

Once you get a chance to try this let us know if you're able to sync afterwards. If not we'll see what we can find out next.

Thanks,

Quicken Francisco