How do you track a missing payment?
I use Quicken for online banking with Wells Fargo. I sent a bill payment to Farmer's insurance on March 2, and 10 days later Farmer's has not received it. Wells Fargo says that an ACH withdrawal was made on March 2, and they gave me a 14 digit reference number for the transaction. Farmer's has no record of receiving anything. They also say that I have paid my previous bills by check, which is interesting since I have been paying them with Quicken for years. The bank also included a Checkfree code associated with Farmers on this and previous payments (CKF + 10 digits + POS). Is there any way to use Quicken to track where the payment went after it left Wells Fargo?