Updated account errors

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Best Answer

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
    Accepted Answer

    Hello @Denis

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It looks like you're having issues with the cloud as I believe that is a cloud error. Let's see if we're able to fix it by resetting the cloud. You can do this by going across the top to edit > preferences > mobile & web > reset your cloud data

    Once you've had a chance to try this let us know if you're still receiving the error when you update. If you are we'll see what we can try next.

    Thanks,

    Quicken Francisco


Answers

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
    Accepted Answer

    Hello @Denis

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It looks like you're having issues with the cloud as I believe that is a cloud error. Let's see if we're able to fix it by resetting the cloud. You can do this by going across the top to edit > preferences > mobile & web > reset your cloud data

    Once you've had a chance to try this let us know if you're still receiving the error when you update. If you are we'll see what we can try next.

    Thanks,

    Quicken Francisco