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CC-505 at Ally Bank

Others having this issue the past couple of days? Tried to add a new account and also reset with no success.

Assume this is due to the excuse of the volume of stimulus payment hits on banking sites.

Best Answer

Answers

  • James Morrison
    James Morrison Member ✭✭
    edited March 17
    +1 on March 17 (R32.10)
  • RLSJR
    RLSJR Member ✭✭
    Same here, since yesterday. CC-505 every time. On R31.20, build 27.1.31.20.
  • Quicken Francisco
    Quicken Francisco Moderator mod
    Accepted Answer
    Hello Everyone,

    Many Financial Institutions are experiencing a higher volume of traffic than normal due to the millions of stimulus payment direct deposit transactions being processed currently.

    This is indirectly affecting connections from third party systems, like Quicken, but should self-resolve once the traffic levels have decreased.

    Here is also the link to alert as well if you'd like to follow it.

    https://community.quicken.com/discussion/7890198/new-3-11-21-you-may-experience-an-error-adding-or-updating-accounts

    Thanks,
    Quicken Francisco
  • RLSJR
    RLSJR Member ✭✭
    FWIW, 2 hours-ish later I try again and it worked fine.
  • flagholder
    flagholder Member ✭✭✭
    same error last 2 days for Ally Bank. Can download from Ally website into Quicken.
    Also, getting CC-501 error
  • Curtis88
    Curtis88 Member ✭✭
    I've been having this issue with Ally for about a month. All my other accounts in Quicken sync normally. Have tried calling Ally and it is a known issue.
  • haleydog
    haleydog Member
    when will I be able to download ally bank transactions since feb 13?
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