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"Quicken's online service is unavailable at this time"

when I try to sync my accounts on either the web app or the Windows app, I get this message. It tells me to try again in ten minutes but of course that doesn't work. I've never once gotten syncs to go right anyway, and I'm pretty much done with trying to make this product work. Someone change my mind because right now I feel like I wasted fifty bucks for no reason.

Best Answer

  • billwoolf2
    billwoolf2 Member ✭✭
    Accepted Answer
    I had the same problem and found this fix:

    1. Go to Edit -> Preferences -> Quicken ID, Sync & Alerts (under select preference type).
    2. Click sign on as different user and type "yes" to sign out.
    3. After you sign out, sign back in with your same user ID and Password.

Answers

  • Studpup
    Studpup Windows Beta Beta
    I'm sorry to hear you're having difficulty.

    Assuming you're using Windows 10, and no VPN or corporate firewall anything unusual, go to Edit / Preferences / Quicken ID & Cloud Accounts, then click sign in as a different user. Just sign back in with your normal Quicken account and try your update again.

    Let me know if that fixes it. Alternately, you can always call/chat with quicken.com/support for assistance!


    I'm not a quicken employee, just trying to be a helpful pup!
  • billwoolf2
    billwoolf2 Member ✭✭
    Accepted Answer
    I had the same problem and found this fix:

    1. Go to Edit -> Preferences -> Quicken ID, Sync & Alerts (under select preference type).
    2. Click sign on as different user and type "yes" to sign out.
    3. After you sign out, sign back in with your same user ID and Password.
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