Renew Membership Dialog Box

jcs
jcs Member ✭✭
A year ago I decided to upgrade Quicken to the subscription because I had not updated in a while and I read that the Quicken CEO still indicated that you can continue to use the product manually after the subscription runs out - though some things would be removed. I was fine with that - to be honest I did not use many of the things that got removed.
I am even fine with a banner at the top of the screen and the side of the screen telling me that the subscription has expired. What I am not fine with is that every time I enter anything new a Membership Expired dialog box pops up. I would be fine if this popped up once per session - but no it pops up constantly while doing many things. On some transactions it might pop up 4-5 times in a row. It makes the product unusable.

I am hoping that I am just missing a setting and that someone can show me how I can stop that dialog box from appearing so many times. If not - sadly I may have to move on from Quicken.

Best Answer

  • jcs
    jcs Member ✭✭
    Answer ✓
    @mshiggins I think I figured out what is going on. Not sure why but I have a work around. What appears to happen is on the "Bills&Income" tab - there are two sub-tabs: "Bills, Income & Transfers" and "Projected Balances".

    I must have left mine on Projected Balances. It seems like when you go onto that tab - you get that dialog box. But if you leave the Bills&Income on that tab - then it generates that dialog box all the time - even when I am adding a transaction into a account's register.

    If I put that screen back to "Bills, Income & Transfers" - then my problem goes away. Hopefully that made sense. And thank you for your help - your reaction to the issue made me dig into the problem more to look for something like this.

    Thanks!

Answers

  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    @jcs can you please post a screen capture of the dialog box?

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

  • jcs
    jcs Member ✭✭
    Hopefully this works...
  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    @jcs are you by chance running Starter edition? Starter edition becomes read only after the subscription expires. You can check the edition via Help | About Quicken.


    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

  • jcs
    jcs Member ✭✭
    No I am running Quicken Deluxe - my subscription ran out about a week ago. That is when this issue started.
  • jcs
    jcs Member ✭✭
    BTW - while I get that dialog - it actually performs the action. If I create a new transaction in my checking account. That dialog pops up. I say OK - and then it puts the transaction into my checking account
  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    @jcs let me inquire, I don't recall hearing about this nag dialog box previously. 

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

  • jcs
    jcs Member ✭✭
    Thank you!
  • jcs
    jcs Member ✭✭
    Answer ✓
    @mshiggins I think I figured out what is going on. Not sure why but I have a work around. What appears to happen is on the "Bills&Income" tab - there are two sub-tabs: "Bills, Income & Transfers" and "Projected Balances".

    I must have left mine on Projected Balances. It seems like when you go onto that tab - you get that dialog box. But if you leave the Bills&Income on that tab - then it generates that dialog box all the time - even when I am adding a transaction into a account's register.

    If I put that screen back to "Bills, Income & Transfers" - then my problem goes away. Hopefully that made sense. And thank you for your help - your reaction to the issue made me dig into the problem more to look for something like this.

    Thanks!
  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    @jcs that is very strange. I can't imagine why having the Bill & Income Reminders tab showing the Projected Balances view would cause that dialog to appear. 

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

This discussion has been closed.