Quicken will not load following recent update.

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tgrace02
tgrace02 Member ✭
in Installing and Updating (Windows)
I receive message "unable to initialize Quicken run-time components." I am directed to erase and reinstall Quicken but this does not correct problem. I need to get back on my Quicken program without losing my data. Please Help!

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  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭
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    Hello @tgrace02

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having.

    I do apologize for the issue you're having. I'm wondering here if the patch may have not installed correctly and that's part of the issue that we're having here. I would recommend trying to see if you're able to install a Mondo patch here first to see if we're able to get your Quicken open again, I'll leave steps down below.

    https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product

    Once you get a chance to try this see if we're able to get further. If not we'll see what we can try next.

    Thanks,

    Quicken Francisco


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