I have a Santander banking account that has not been able to update since January, 2021.

Question

A lot of my credit cards and my Santander banking account has not been able to update since January, 2021. Is this why I paid a hefty renewal fee, so that my credit card and Santander bank transactions are not updated? It's never happened before. I've used Quicken for over twenty-five years and I never had a problem with my accounts being updated.

Quicken Sarah · Answer

Hello @sclubb

Thank you for taking the time to share the details of this issue with the community, although I apologize that you have not yet received a response.

When attempting to update your accounts with Santander Bank, what happens?  Do you receive any type of error message or code?

Or does the update complete, show successful, but no new transactions appear?

The more details you can share will help the community to better understand and assist.

Thank you,

Sarah

sciubb · Answer

I'd like a reply. This has been going-on ever since I renewed my Quicken earlier this year.