lost connectivity to Alliant Credit Union Account

Question

These are the only accounts I have that are "Direct Access" They are often a problem. Yesterday and today I was unable to sign in from Quicken. I can easily sign in from the web and from their app. In following your various steps to fix this I attempted to reset the accounts. Now Quicken says there is no account at that financial institution. I immediately logged in from the web and verified my balances. in looking at the Vault I see that password is not required ???

Sherlock · Accepted Answer

Intuit continues to have difficulty maintaining the Express Web Connect connection method for Quicken.  If you are not willing to accept the unreliability of this connection method, I suggest you use the Web Connect connection method instead.  If you haven't already, you may want to review: https://www.quicken.com/support/how-quicken-connects-your-bank

Note:  When the Express Web Connect connection method is used the credentials used to access the financial institution's web site are not maintained in the Password Vault.