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Quicken Classic for Windows
Download, Add/Update Accounts (Windows)
My transactions are no longer downloading.
spenmay1943
Quicken was notifying of duplicating downloads, but now none of my bank accounts or credit card transactions are downloading!
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Accepted answers
Quicken Anja
@spenmay1943
Thank you for your response.
If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. Please, follow the steps below in order to do so.
Navigate to
Edit
Preferences...
Quicken ID & Cloud accounts
Click
Sign in as a different user
(or it might say
Sign in using a different Quicken ID
)
Follow the prompts to
Sign Out
Sign back in using your Quicken ID (
email
) and password
Once that is done, see if the issue still continues to persist.
I hope this helps!
All comments
Quicken Anja
Hello
@spenmay1943
&
@Quickdraw56
,
Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.
Could you please provide which version of Quicken you have currently running?
Help > About Quicken
Also, which financial institution(s) are you experiencing this issue with? And which connection type are you using to connect (
Express Web Connect or Direct Connect
)? Are you receiving any specific error code(s) and/or message(s) when trying to connect?
Please, check back and let us know! Thank you.
spenmay1943
Version 32.10 Citizens Bank, Capital One 360, and Discover Card
Quicken Anja
@spenmay1943
Thank you for your response.
If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. Please, follow the steps below in order to do so.
Navigate to
Edit
Preferences...
Quicken ID & Cloud accounts
Click
Sign in as a different user
(or it might say
Sign in using a different Quicken ID
)
Follow the prompts to
Sign Out
Sign back in using your Quicken ID (
email
) and password
Once that is done, see if the issue still continues to persist.
I hope this helps!
rpgarrett75703
I was having a similar problem with my Discover card account not updating. I signed out of my Quicken application and signed back in as you suggested and that appears to have fixed my problem. Thanks!
Quicken Anja
@rpgarrett75703
You're welcome! Thanks for the update, I'm glad to hear that worked for you. (:
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