Cannot connect to - MyLoanCare.com

My mortgage was transferred from TIAA to myloancare.com I am trying to connect and set up the account. My online credentials for myloancare do not work in quicken to direct or web connect to myloancare.com

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @timcooper62

    Thank you for taking the time to visit the Community to ask your question, although I apologize that you have not received a response.

    To confirm that the login credentials are correct, can you please navigate to myloancare.com and manually type in the same login credentials that are you being used in Quicken?

    Also, what is the exact error message you are receiving?  Do you get any error message other than that the login is incorrect?

    Please let us know how it goes!

    -Quicken Tyka
    ~~~***~~~
  • Erik Smith
    Erik Smith Member ✭✭
    Same issue, although mine is pertaining to a security code. No idea what it wants here. No auto-generated emails or texts. I have no idea what code it wants here. Tried password, pin, etc... Any suggestions? Thanks.
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited July 14
    Same issue, although mine is pertaining to a security code.
    first - Quicken does not appear to have an entry and online support for - https://myloancare.com
    You would have to set it up and handle it manually within Quicken.
    Quicken Subscription - Windows 10
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited July 14
    timcooper62 said: My mortgage was transferred from TIAA to myloancare.com
    first - Quicken does not appear to have an entry and support for - https://myloancare.com
    You would have to set it up and handle it manually within Quicken.
    Quicken Subscription - Windows 10
  • Erik Smith
    Erik Smith Member ✭✭
    @Ps56k2 Quicken does have an entry for myloancare.com. It's under LoanCare Servicing Center, and has the exact same URL I use to log in. It doesn't say there's a login error, rather asking for a security code.
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    yes - there is an entry as you mention -
    there are also several other bank entries also using MyLoanCare.com as their provider.... so, not sure -
    Did your mortgage also get migrated - is so, from which other bank ?
    61236    61236    61236    LoanCare Servicing Center    https://myloancare.com/    1-800-274-6600    https://myloancare.com/pub/index.html#/Login    ACTIVE                  
    BANKING,ACCOUNTINFO&EXP-WEB-CONNECT 
    Quicken Subscription - Windows 10
  • apgreen
    apgreen Member
    Same here also. I continue to get asked for a security code as there is no text or email sent to validate login. I guess I will have to enter as an offline account since I cannot get past this prompt.
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