Thank you for
reaching out on the community and telling us about your issue. I do apologize
for the issue you're having.
your case I do recommend contacting Quicken
chat or phone and sharing your screen with one of our support reps, if you feel
comfortable doing so, to have the matter looked at and hopefully fixed
promptly. I'll leave our hours down below so you can find a time that
works best for you.
Phone Support Current Hours of Operation:
to 5:00 pm PDT
Chat Support Current Hours of Operation:
5:00 am to 5:00 pm PDT