Download indicator flag on, no transactions downloaded. Any ideas?

FrielJames1960
FrielJames1960 Quicken Windows Subscription Member ✭✭
in Download, Add/Update Accounts (Windows)
I have a reoccurring situation that happens with several chase investment accounts. The download flag is set, indicating new transactions have been downloaded. When i click on the account, it shows the last transactions i downloaded and accepted. Nothing to manually download. I haven't figured out why this happens or how to work around it without restarting quicken. When i do restart, the transactions appear. Any thoughts?

Answers

  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭

    Hello @FrielJames1960

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It sounds like we may need to try forcing those transactions to appear to be able to clear them. I'll leave an article down below on how to do so.

    https://community.quicken.com/discussion/7679372/faq-quicken-windows-2018-red-flag-but-no-transactions-to-review-bug

    Once you've had a chance let us know if you're able to get the transactions into the register. If not we'll see what we can try next to fix the issue.

    Thanks,

    Quicken Francisco


  • FrielJames1960
    FrielJames1960 Quicken Windows Subscription Member ✭✭
    Francisco, I'll try this the next time transactions are "stuck" and will let you know how it works.
  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭
    @FrielJames1960

    Thanks for the update. Glad to hear you were able to get it resolved before the article as well. If you do run into the issue let us know if you are able to resolve it with the article.

    Thanks,
    Quicken Francisco

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