Is anyone receiving remove transactions rather than sell for chase investment transactions?

FrielJames1960
FrielJames1960 Member ✭✭
in Download, Add/Update Accounts (Windows)
I have several Chase investment accounts. For the money market account, it looks like Chase is sending "remove" rather than "sell" transactions for a Blackrock fund. Has anyone had this happen? I'm manually adding the sell and deleting the remove transactions.

Answers

  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭

    Hello @FrielJames1960

    Thank you for reaching out on the community and telling us about your issue. I do apologize in the issue you're having. That is odd I'm wondering where exactly the issue is. I believe in this case it might help trying to see on a test file if we have a similar issue. This will give us a better idea of where exactly the issue is. I'll leave steps down below and you can find it on the third step on the article.

     https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows

    Once you get the chance let us know what you're able to find out. From there we'll see what we're able to do next.

    Thanks,

    Quicken Francisco


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