Why does the cleared balance match the statement balance with no charges marked off?

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Lisa H.
Lisa H. Member ✭
in Registers & Transactions (Windows)
When reconciling a credit card the cleared balance matches the statement balance even though there are no charges checked off. This is only happening on one credit card, all the others are working normally.
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  • Lisa H.
    Lisa H. Member ✭
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    Figured it out, there was a transaction in the registered labeled opening balance that had the same amount as the charges.

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