Why does the cleared balance match the statement balance with no charges marked off?

Lisa H.
Quicken Windows Subscription Member
When reconciling a credit card the cleared balance matches the statement balance even though there are no charges checked off. This is only happening on one credit card, all the others are working normally.
Tagged:
0
Answers
-
Figured it out, there was a transaction in the registered labeled opening balance that had the same amount as the charges.2
Categories
- All Categories
- 10 Product Ideas
- 27 Announcements
- 183 Alerts, Online Banking & Known Product Issues
- 17 Product Alerts
- 724 Welcome to the Community!
- 602 Before you Buy
- 1.1K Product Ideas
- 49.7K Quicken Classic for Windows
- 15.4K Quicken Classic for Mac
- 983 Quicken Mobile
- 772 Quicken on the Web
- 73 Quicken LifeHub