Amex circuit is broken error 1002

Started getting this message this morning, and didn't see anything current in the Online Issues Category. "Circuit is broken 1002 due to URL" AGGREGATOR_IN_ERROR (FI,_WEBSITE_UNAVAILABLE:ccscrape, 105). Since it also says this usually happens when Amex is blocking the Intuit IPS wondering what's up.


  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭

    Hello @checkyourmirrors

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. To avoid excessive server traffic, American Express limits connectivity on Mondays. A CC-505 error will typically occur on Mondays for American Express accounts for this reason. It's recommended that you try updating at a later time. If you're still having the same issue at a later date pleas let us know.


    Quicken Francisco

  • RickO
    RickO SuperUser, Mac Beta Beta
    Are you connecting with Direct Connect rather than Quicken Connect? It works much better and is free for Amex. Make sure you're using FI name "American Express". See this:

    Choosing Direct Connect
    Quicken Mac Subscription; Quicken Mac user since the early 90s
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