Hello @BDR
Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I'm wondering here to start off if you've tried troubleshooting the issue. To start off here I'll leave an article down below written by Superuser UKR on some troubleshooting steps we can start off with. https://community.quicken.com/discussion/7851545/faq-troubleshooting-101-installation-and-data-file-problems-quicken-for-windows#latestOnce you've had the chance let us see if you're able to get any entries acting differently. Let us know once you get the chance.
Thanks,
Quicken Francisco