Error 187 when trying to connect to the bank (Q Mac)

System
System Member admin
edited April 2021 in Errors and Troubleshooting (Mac)
This discussion was created from comments split from: Sorry, but we can not process your MFA answers now. Please try again later..

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  • Rodney B
    Rodney B Quicken Mac Subscription Member
    I am having the same problem but with a different bank. My code is 187. Have not been able to logon for a week now.
  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭

    Hello @Rodney B

    Thank you for reaching out on the community and telling us about your issue. I do apologize in the issue you're having. That is odd I'm wondering where exactly the issue is. I believe in this case it might help trying to see on a test file if we have a similar issue. This will give us a better idea of where exactly the issue is. To create a test file go across the top of your Quicken to File > New > start from scratch > default categories > don't sync to mobile and web. 

    Try adding your FI and see if you experience similar issues when trying to download.

    Once you get the chance let us know what you're able to find out. From there we'll see what we're able to do next.

    Thanks,

    Quicken Francisco


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