I get OL-393-A even when update succeeds
I am getting OL-393-A since about Apr 6 with FI Salem Five, direct connect. However update does seem to work with downloading and scheduling bill pays. The FI says everything looks good to them and believes it has to do with an update to Quicken software. At about the same time Quicken was failing to update my web express accounts. It said it succeeded but it actually did nothing. I tried resetting the online access and that did not work. I disabled them and re-enabled. That worked but it did not offer to connect with existing accounts and created new ones. I am not willing to do that with Salem Five as it has a 25 year history. Resetting online does not help. Ctrl-Shift Validate says everything is ok.