Upgrading quicken

vailcarolyn61
vailcarolyn61 Quicken Windows Subscription Member
edited April 2021 in Signing in, Passwords, and Activation (Windows)
When my subscription was up for renewal, I downgraded to Starter. Realizing that doesn't work, I upgraded back to Premier, but my Quicken is still running as Starter.

Best Answer

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited April 2021 Answer ✓
    Hi @vailcarolyn61 .  I'm thinking that your installed program simply needs to be resync'd properly to your Cloud Account so it picks up the new subscription you have.  It's a simple process:  Edit > Preferences > Quicken ID & Cloud Accounts > Sign in as a different user > follow the prompts to complete signing out > when prompted to sign in use your current Quicken ID and PW.   After completing the new sign in, your installed program should show that you are set up with Premier.
    Let me know if this resolves your issue.

    Quicken Classic Premier (US) Subscription: R60.15 on Windows 11 Home

Answers

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited April 2021 Answer ✓
    Hi @vailcarolyn61 .  I'm thinking that your installed program simply needs to be resync'd properly to your Cloud Account so it picks up the new subscription you have.  It's a simple process:  Edit > Preferences > Quicken ID & Cloud Accounts > Sign in as a different user > follow the prompts to complete signing out > when prompted to sign in use your current Quicken ID and PW.   After completing the new sign in, your installed program should show that you are set up with Premier.
    Let me know if this resolves your issue.

    Quicken Classic Premier (US) Subscription: R60.15 on Windows 11 Home

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