One step update not working on windows 10

Mikesalino

I just bought a windows 10 computer to replace my aging windows 8 machine.

Most of my accounts won't update on the new machine with the exception of 2 that show as direct connect and update as normal.

The rest show as Express Web Connect. They update sporadically if I keep trying but I can't determine what triggers the update.

Everything still works normally on the old computer.

UKR

First step, on your new computer, to troubleshoot this please do:

• Go to Edit / Preferences / Quicken ID & Cloud Accounts
• Click the "Sign in as a different user" link on the right side.
• Sign out, then sign back in to your Quicken account using your existing Quicken ID.

Mikesalino

Yes that fixed the problem. Thank you.