Bank stopped downloading / no longer on available banks

Bank stopped downloading / no longer on available banks
February quicken failed downloading records from my bank and in process would lock my account. In an attempt to resolve, deleted bank account and recreated, but now my bank (Abby Bank) is no longer on available banks to add and attempt connection.
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Best Answer

  • Quicken Francisco
    Quicken Francisco Moderator mod
    Accepted Answer

    Hello @Chuck54

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I was taking a look and also noticed that I was unable to find the bank listed inside of Quicken so it looks like they might of cut off support for Quicken. I'm wondering here if we may be able to import the a qfx file still from the banks website. I'll leave steps down below on how to do so.

    https://www.quicken.com/support/web-connect-troubleshooting

    Once you've had a chance see if you're able to get the file imported through web connect. If not let us know.

    Thanks,

    Quicken Francisco


Answers

  • Quicken Francisco
    Quicken Francisco Moderator mod
    Accepted Answer

    Hello @Chuck54

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I was taking a look and also noticed that I was unable to find the bank listed inside of Quicken so it looks like they might of cut off support for Quicken. I'm wondering here if we may be able to import the a qfx file still from the banks website. I'll leave steps down below on how to do so.

    https://www.quicken.com/support/web-connect-troubleshooting

    Once you've had a chance see if you're able to get the file imported through web connect. If not let us know.

    Thanks,

    Quicken Francisco


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