Hello @Plong
Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. With you being new to Quicken it may be worth it to take a small tour of the program with one of our agents. They'll be able to guide you through any questions you may have and help with any additional setup. I'll leave an article down below getting in contact with the Quicken 1-2-3 Team.https://www.quicken.com/support/help-getting-started-quicken
Thanks,
Quicken Francisco
