has win 7 been blocked???

jrmc

Couldn't sign into quicken 2020 (Canada) today, it took me to a "activate your account" window instead. I automatically renewed the subscription 6 months ago and it has worked up to today. I spent 65 minutes on the phone with tech support. We tried everything in his repertoire including new accounts and reinstalling but no luck. He says my subscription is active on his end. His only suggestion was to take my PC to a computer expert (I thought that was quicken tech support) and /or install win 10.

Quicken Diana

Hello@jrmc

Thank you for posting in the Community today, though I’m sorry that you are experiencing this issue. Please refer to THIS ARTICLE regarding the system requirements to run Quicken.

Thank you

Quicken Diana