has win 7 been blocked???

Couldn't sign into quicken 2020 (Canada) today, it took me to a "activate your account" window instead. I automatically renewed the subscription 6 months ago and it has worked up to today. I spent 65 minutes on the phone with tech support. We tried everything in his repertoire including new accounts and reinstalling but no luck. He says my subscription is active on his end. His only suggestion was to take my PC to a computer expert (I thought that was quicken tech support) and /or install win 10.

Best Answer

  • Quicken Diana
    Quicken Diana Moderator, Employee mod
    Accepted Answer

    [email protected]jrmc

    Thank you for posting in the Community today, though I’m sorry that you are experiencing this issue. Please refer to THIS ARTICLE regarding the system requirements to run Quicken.

    Thank you

    Quicken Diana


Answers

  • Quicken Diana
    Quicken Diana Moderator, Employee mod
    Accepted Answer

    [email protected]jrmc

    Thank you for posting in the Community today, though I’m sorry that you are experiencing this issue. Please refer to THIS ARTICLE regarding the system requirements to run Quicken.

    Thank you

    Quicken Diana


  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    So, YES, Win7 is no longer a supported operating system  for Q.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
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