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Savings account some how turned into a Loan?

Steve Davis

I am not sure how this happened. I opened up one of my Savings accounts and for some reason Quicken thinks it is a loan. I have no idea how to fix this. Any suggestions?

If I look at "Account Details" it is calling it a Saving account,

loansaving.jpg

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Accepted answers

Quicken Francisco

Hello @Steve Davis

Thank you for reaching out to the Community regarding your issue, though I am sorry to hear that you are experiencing this.

The Described behavior can be caused by multiple things, as such we would recommend contacting Quicken Support directly for the best assistance. I will leave our hours down below so you can find a time that works best for you.

Click here to review Quicken Support's hours of operation.

Thanks,
Quicken Francisco

All comments

UKR

If you go into Edit Account Details for this account (right-click the account in the Account Bar), what does it say about the Account Type?
Also, is/was this account connected to a bank for downloading?
Did you recently have a crash in Quicken?

Did you just add this account? Or did you have to deactivate/reactivate accounts with this bank and mistakenly reactivated it to an incorrect bank account?

Do you have recent backups of your data file, created before you first noticed this problem?

Steve Davis

Thank you for replying.

1. If I go to Account Details it says that this account is a "Savings" account.
2. This account is tied to a bank for downloading
3. I have had Quicken Crash
4. This is not a new account. Nor have a deactivated/reactive.
4a. I have seen quicken randomly scramble account though. As example: I just had to re link account to my bank on another account.
5. I do have backup files, I will have to see how far back they go. This is an account I dont use much so I am not sure when it changed. I have not gone back in my back up files.

If you have other suggestions please let me know!

Quicken Francisco

Hello @Steve Davis

Thank you for reaching out to the Community regarding your issue, though I am sorry to hear that you are experiencing this.

Click here to review Quicken Support's hours of operation.

Thanks,
Quicken Francisco