American Express 105:Circuit is broken for 1002 due to URL error (Q-Mac)

wayne.hadley

For the past 5 or so days I have been getting Circuit is broken for 1002 due to URL error when I try download transactions from American Express. Friday and Saturday I got the error, Sunday it worked and now today 5/17/21 getting the error again.

Quicken Francisco

Hello @wayne.hadley

Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues updating American express. On Mondays Amex blocks aggregation to their servers causing you to receive a 105 error when trying to update. Since you've had issues prior to this as well I'd recommend trying again tomorrow and letting us know if you're still having issues as we'll be able to troubleshoot. For more information on the 105 error I'll leave an article down below with more information.

https://www.quicken.com/support/error-when-using-online-services-105

Thanks,
Quicken Francisco

wayne.hadley

Thank you for the quick follow up Francisco.