Hello @smokey_839
Thank you for reaching out to the Community regarding your issue. You should be able to import transactions from the banks website into Quicken by downloading a file then importing into Quicken. This method is considered web connect you should be able to find an area on the FI's website to download a time period of transactions into QFX format. I'll leave an article with more information on web connect importing as well.
https://www.quicken.com/support/web-connect-troubleshooting
Once you get the chance to try importing your transactions let us know how it goes!
Thanks,
Quicken Francisco