Can't Import transactions

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FightingIssues
FightingIssues Member ✭
in Download, Add/Update Accounts (Windows)
:# For the last two years, I've struggled importing transactions from ANY of my banking accounts. The auto import works maybe one time in 50. I've spent hours with my bank, hours searching for answers in support, and I'm ready to give up. I don't have the option of downloading transactions then importing them as none of the files my banks offer are supported by quicken. I'm relegated to typing in 1,000s of transactions by hand, which I just won't do. That renders Quicken useless. Anyone else having this problem?
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  • UKR
    UKR SuperUser ✭✭✭✭✭
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    Please provide more details.

    What edition level (Starter Edition, Deluxe, etc.), version and release of Quicken are you using? Click Help / About Quicken (Mac: Quicken / About Quicken) to determine year/version and release.  You must be on the latest release (patch) level for your supported Quicken Subscription version. If you're missing patches, update your software first.
    What version of Windows or Mac OS are you using?
    What error codes, error messages, symptoms do you get?
    What bank(s) are you having issues with?
    What account types (checking, savings, etc.) are you having issues with?
    Does this problem occur when you run One Step Update from your desktop or when you initiate a download using the Quicken Mobile App or Quicken on the Web?
    What have you tried so far to resolve the issue?


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