New to Quicken and Can NOT Login!

I just purchased Quicken. I downloaded to my desktop and followed the install instructions. I used my username (my email) and the password I set up. Keeps telling me it's wrong! I have reset the password several times now, and none of them work. I can't get in to my account or the desktop!!! What can I do? I work during the week so calling customer service is not going to work - I won't be at my home computer! I'm super frustrated!!!! HELP!!!!


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