How do I install new Quicken which I just purchased - unable to initialize run-time components

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Bobbyj
Bobbyj Member ✭
edited June 2021 in Installing and Updating (Windows)
unable to initialize run-time components

Answers

  • Sherlock
    Sherlock Member ✭✭✭✭
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    If you haven't already, you may want to review: https://www.quicken.com/support/how-do-i-download-quicken-quickencom-after-i-buy-it
  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
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    This is the help suggestion for that error
    https://www.quicken.com/support/message-unable-initialize-quicken-run-time-components

    As indicated, if you have already tried the suggested steps, you should contact support.
    Quicken Subscription HBRP - Windows 10
  • DKS
    DKS Member ✭
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    I received an error code that I have to manually uninstall a previous version before I can install the new one I just purchased. During the attempt to install the new version it looks like my icon for the old one has disappeared....I don't know how to find the old program to uninstall it and I am worried that I have lost all of my old data.
  • Sherlock
    Sherlock Member ✭✭✭✭
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    DKS said:
    I received an error code that I have to manually uninstall a previous version before I can install the new one I just purchased. During the attempt to install the new version it looks like my icon for the old one has disappeared....I don't know how to find the old program to uninstall it and I am worried that I have lost all of my old data.
    The Quicken program and the Quicken file are distinct and should be maintained separately.  Our financial data is maintained in the Quicken file.

    If you haven't already, I suggest you review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken

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