I continually receive errors when updating to QW27.1.33.24

I receive the following error message about access to the path to the Quicken patch is denied.
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Answers

  • Quicken Francisco
    Quicken Francisco Moderator mod

    Hello @OsbornTV

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with updating the program. That is odd that it continually gives you this. I wonder here if we may be able to update through the mondo patch instead. I'll leave a link down below with more instructions.

    Update and Mondo Patch: Subscription Release of Quicken for Windows

    Once you get a chance to try these steps, please let us know if you're able to update. If not we'll see what our next steps are.

    Thanks,

    Quicken Francisco


  • OsbornTV
    OsbornTV Member
    Thanks for the response, but I had previously the Mondo Patch update and still received the same type of error message/failed installation of the update. Should I uninstall my current Quicken Windows Subscription app on my PC and download a full version of the most current release?
  • Quicken Francisco
    Quicken Francisco Moderator mod
    @OsbornTV

    Thanks for the update. That would be the next step we're able to try. I would recommend a Qcleanui as it whipes the program entirely (Not your data files or backups) I'll leave steps down below on how to do so then also a link on redownloading Quicken.

    https://www.quicken.com/support/using-qcleanui-uninstall-quicken

    Once you've ran the Qcleanui you can download Quicken again down below.

    https://www.quicken.com/support/how-do-i-download-quicken-quickencom-after-i-buy-it

    Once you've had the chance to try this let us know if you're able to get the update working! 

    Thanks,
    Quicken Francisco
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