When my paycheck is automatically entered, the split amounts are all zero and I have to do it again.

Dan Hoshiko

I have my paycheck is automatically entered every other week. About after the 2nd time it is entered, the third time will always be entered, but the splits are all $0.00 when I look at it, even though the ledger amount is correct, the split transactions will be messed up.
To fix it, I delete the recurring income reminder and re-enter it then it works for two entries, and then it goes crazy again. When will this bug be fixed?

Quicken Francisco

Hello @Dan Hoshiko

Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with your paycheck. I'm wondering to start off here lets start off with some a validation of the file to see if that may help with the issue you're having. I'll leave steps down below.

https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows

Once you get a chance to try these steps, please let us know what you find.  From there we'll better understand our next steps/options.

Thanks,

Quicken Francisco

Dan Hoshiko

I tried to start the 'copy and validate' process, and when I File > File Operations > Copy step, quicken put up a window that box that says "File not copied' and my only selection is to hit OK.
Not sure what to do next....

UKR

Please perform all the steps in this document in the order specified, even if you have done some of them before:

Troubleshooting 101 - Fixing Software Installation and Data File Problems

There's extra information in case of "File not copied" and what to do about it.