South Slope bill pay link needs to be updated

sjinia
sjinia Quicken Windows Subscription Member ✭✭
edited June 2022 in Paying Bills, Online Billers & Reminders (Windows)
South Slope recently changed their third party billing vendor, but Quicken is still going to the old one - when I drop down the menu on the right under "Try Again" and select "Go to biller website," it takes me to the log in page for the old vendor. As a result, the bill always says the amount due is not available (see attached screen shot).

The new biller URL is: https://ebill.southslope.com/ebill/Login

Please update the biller.
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Answers

  • Quicken Paloma
    Quicken Paloma Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @sjinia, 

    Thank you for taking the time to point out this discrepancy. I apologize for the inconvenience this has caused. The issue has been reported through Bill Go and is currently being worked on. There is no ETA at the moment but I do suggest attempting to access the online biller in 24-48 business hours. 
    In the mean time if your bill needs to be paid, go ahead and pay it through the biller website directly. 

    I hope this provides clarification, let us know of any other issues! 

    -Quicken Paloma
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