Downloading transactions from NFCU
NFCU Member ✭
I have not been able to get any downloaded transactions from my bank, Navy Federal Credit Union. I am not showing any errors. It only updates the online balance. This has been going on for 3 weeks now. Is there something I need to do on my end?
Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.
First, could you please provide which version release of Quicken you have currently running?
- Help > About Quicken
If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you save a backup of your data file first (just in case). Then, please follow the instructions provided below.
- Navigate to Edit
- Quicken ID & Cloud accounts
- Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
- Follow the prompts to Sign Out
- Sign back in using your Quicken ID (email) and password
Let us know how it goes!