Quicken Check Printing Issues

Occasionally when I send Quicken checks to the printer, nothing happens. They show up as pending and sometimes I can delete them and sometimes not. Sometimes they will print if I restart the computer, sometimes not. Along with this, occasionally the printer will randomly print the last check(s) it printed, which may have been 2 days prior. Add to this, I occasionally get a message that HP cannot print Quicken. That message often pops up after the checks have printed. That message may be a hint that the next time I power my computer on, the last checks I printed are going to print again, but that doesn't seem to be a given. The problem is somewhere between Quicken and an HP Officejet Pro 8100. I had this same problem a couple years ago and eventually got it resolved, but I don't remember how. I got a new computer recently and the problem started again.
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  • UKR
    UKR SuperUser ✭✭✭✭✭

    How to Repair Printer Setup:

    Try resetting your printer definitions in Quicken and then redefine the printer:

    For Quicken for Windows versions 2009 and older:

    • Close Quicken
    • Use Windows File Explorer to locate and rename the file
      C:\Users\_username_\AppData\Roaming\Intuit\Quicken\Config\WPR.DAT to WPR.OLD
    • Now set up your printer again, as described below. The WPR.DAT file will be recreated next time you start Quicken.

    For Quicken for Windows 2010 and newer:

    • Click File / File Operations / Validate and Repair. Click "Reset Quicken Printer Settings", then click OK.
    • Now set up your printer (see below)

    Printer Setup (all versions):

    • Close and restart Quicken (might not be necessary, but it can't hurt)
    • In Quicken click File / Printer Setup / For Printing  and visit all selections as needed
      (a) for Reports,
      (b) for Checks,
      (c) for Invoices [Quicken H&B, RPM users only]
      and define your printer.

    If you're printing checks, do not forget to select the correct check style.

    • For 3-per-page personal size checks choose "Wallet Checks (Check 21 ...)", not "Wallet Checks" (unless you still use some very old stock from many years ago)
    • For 3-per-page business size checks choose "Standard Checks", not "Voucher Checks".
    • For 1-per-page business size checks with 2 stubs choose "Voucher Checks".
    • Canadian users need to choose between 2 layout styles, e.g., old style "Voucher" vs. new style "Voucher - Image ready".

    (Optional) If you are printing a logo (image) on your checks, click the Logo button and make sure that your logo image file is still where Quicken expects it to be.
    Also choose the proper features for printing partial pages when using 3-per-page stock.
    Users of continuous forms on dot matrix printers: Be sure to select "Continuous Forms" instead of "Page-oriented".
    Laser / inkjet sheet-fed printers: select paper size 8.5*11", standard paper. Do not use any "Auto detect" or photo print settings.
    If checks print OK on one computer but do not align properly on another computer, compare printer settings and printer port selections.

    Make sure that at least one of your printers is marked as Windows Default Printer ... doesn't have to be the one you want to use with Quicken, but you need at least one marked Default Printer

    In some of the newer versions of Windows 10 you may also need to do this:
    Go into Windows Settings or Control Panel, Printers & Scanners.
    Uncheck "Let Windows manage my default printer".


  • CLB
    CLB Member
    Thank you, UKR, for your response. I went through the process you described. It will take a while to know if this corrected the problem, considering how intermittent it has been.
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