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Quicken Classic for Windows
Paying Bills, Online Billers & Reminders (Windows)
Trying top pay bill but it says it needs to be refreshed
LouDavis951
Trying to pay a bill on line using Quicken's process. I've updated the account and entered the one time code Chase sent. However, when I go to make a payment it states to select Refresh from the drop down menu. My question is what drop down menu? The message doesn't direct any further.
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Quicken Paloma
Hello
@LouDavis951
,
Thank you for reaching out to Quicken Community. I apologize you are having difficulties with your online biller. You are correct, the instructions are not laid out clearly. To refresh your biller select the drop-down menu under the action column and select "refresh bill(s)." An example is shown below.
Additionally, I have also refreshed your biller on my end. Please let us know if you have any other questions or concerns.
Let us know how it goes.
-Quicken Paloma
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