using number pad on keyboard closes transaction

notasquick
Quicken Mac Subscription Member
this happens if I'm attempting to add split categories on a transaction; when I use the number pad the transaction closes losing all the info I'd put in--payee, note... if I use the numeral keys above letters it works; this is on a Mac mini, USB old Win keyboard
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Answers
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Hello @notasquick,
Thank you for reaching out to Quicken Community. I apologize you are having this issue. This nuisance seems rather odd. I would recommend making sure that your num lock is turned on. On the other hand, it could be a compatibility issue between a Mac computer and a non-Mac keyboard. If all else fails you could continue using the number keys above the letters.
Let us know if you have any further questions or concerns.
-Quicken Paloma0
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