Chase credit card download issues

I can't get the chase credit card statement to download correctly or at all


  • Linda Searl
    Linda Searl Member
    Any Clues
  • Quicken Francisco
    Quicken Francisco Alumni ✭✭✭✭

    Hello @Linda Searl

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with your chase account. Could we get some more information about the issue. How long have you been having trouble? Is it consistent with what does and doesn't download. Do you ever receive all the transactions or do you need to manually correct it? Do you which connection method you're using? You can double check by right clicking on one of your chase accounts then selecting edit/delete account. From there click on the online services tab and it should be listed towards the middle.

    Once we get more details we'll see what our best option is. Let us know as soon as you can!


    Quicken Francisco

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