Chase credit card download issues

Linda Searl
Linda Searl Quicken Windows Subscription Member
in Download, Add/Update Accounts (Windows)
I can't get the chase credit card statement to download correctly or at all

Answers

  • Linda Searl
    Linda Searl Quicken Windows Subscription Member
    Any Clues
  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭

    Hello @Linda Searl

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with your chase account. Could we get some more information about the issue. How long have you been having trouble? Is it consistent with what does and doesn't download. Do you ever receive all the transactions or do you need to manually correct it? Do you which connection method you're using? You can double check by right clicking on one of your chase accounts then selecting edit/delete account. From there click on the online services tab and it should be listed towards the middle.

    Once we get more details we'll see what our best option is. Let us know as soon as you can!

    Thanks,

    Quicken Francisco


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