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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
CC-502 error when trying to download from CITI Bank?
Mark Veta
CC-502 error when trying to download from CITI Bank?
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Quicken Anja
Hello
@Mark Veta
,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
If you haven't already, please take a moment to review this error-specific
support article
regarding
CC-502
.
As stated at the bottom of the article, if the error persists after 24 hours or more, then you will need to contact
Quicken Support
directly for further assistance. Our support agents will need to collect and review your log files to find the internal error and will likely be required to file an escalation if they see fit.
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