can't install update -2021 .... "bagent.exe" is being used by another process

bobow51

The process cannot access the file
'C:\ProgramData\Quicken\Inet\Common\patch\quickenPatch\w349\base\bagent.exe'
because it is being used by another process

thecreator

Hi @bobow51 ,

You are receiving that message, because you are using Scheduled Updates. And it is in memory.

Either turn off Schedule Updates in Quicken or use Windows Task Manager to End Task for BAGENT.exe in memory, then update.

bobow51

I turned it off, but no luck. I looked for Bagent.exe but could not find it to end task

bobow51

the newest update 35.23 is again unable to install due to the same "bagent" issue. as above with 34.19. My scheduled updates is turned off. This adds aggravation to the updating process and should be able to be programmed out of the updating process. Please respond on how to proceed.
Robert Weinland

thecreator

bobow51 said:

the newest update 35.23 is again unable to install due to the same "bagent" issue. as above with 34.19. My scheduled updates is turned off. This adds aggravation to the updating process and should be able to be programmed out of the updating process. Please respond on how to proceed.
Robert Weinland

Hi @bobow51 ,

Somehow, something is wrong!!!

Now use this FAQ / procedure:  https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions 

Read the procedure, first, then perform the procedure.

Or, you could manually clean the temp folders and run CCleaner Free. See if cleaning the computer will help you, before using the procedure by using QCleanUi.exe.

Okay?