Why does installing a Quicken update always cancel my preset scheduled one step update?

jethroe
jethroe Quicken Windows Subscription Member ✭✭
in Installing and Updating (Windows)
Everytime Quicken pushes out an update and I accept and install it, my "Scheduled One Stop Update" deactivates. Each time I have to click "Tools", "Schedule Updates", click "Ok", and reenter my password so Quicken will make my Scheduled One Step Updates active again.

Answers

  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭

    Hello @jethroe

    Thank you for reaching out to the Community regarding your issue, although I am sorry to hear that you are experiencing issues with your scheduled updates after updating the program. That is odd. I'm wondering where exactly this issue is coming from. Has this been a recent issue or has it been happening for a while? How old is your Quicken file as well? 

    I'm wondering if we might be able to try a bit of troubleshooting to resolve the issue but we'll need more information prior to that. Once you are able to let us know more we'll see what we can do in order to resolve the issue you're having.

    Thanks,

    Quicken Francisco


Categories