How to transfer $ between checking & money market accounts (QMac)

user60999

In the (very) old Quicken I just clicked "Transfer" and it happened, both at the bank and in my registers. I searched the help file for "Transferring money between accounts" and found a discussion of "Transfer category" and "Linked Transfer," which I don't understand. Neither one appears to initiate a transaction at the bank.

Is this no longer possible? Must I do it on the bank's web site and then tell Quicken about it? Or is there some magic incantation that I haven't discovered?

user60999

The long way: "Intra-bank Transfer" is grayed out
The short way: the Transfer column says "no matching accounts"
So apparently my checking and money market accounts are not enabled for transfers, or perhaps Citizens Bank doesn't support transfers.
Please advise ...

user60999

Looks OK - see screen shot.

Quicken Sarah

Hello @user60999

Thank you for taking the time to share this question with the community, although I apologize for any confusion or frustration experienced.

The "Intra-Bank Transfer" feature is only available when using the Direct Connect connection method and should show as a grayed out "Unavailable" as seen in the below screenshot.



I've reported this bug to our teams for further investigation and resolution and will be back to share any updates and/or a resolution as one is received.

Thank you again,

Sarah

(CTP-2401)

user60999

I can't find the popup that Sarah pasted in above but I did find Accounts/Settings/Downloads where it says Intra-bank transfer is available and has a button for "Change Connection Type" (see screen shot). I sent email to Citizens Bank asking if they intend to charge me $120/year for that privilege. If not, I'll try clicking the button; if so I'll consider RickO's suggestion that I change banks.

UKR

If I need to transfer money between my brokerage account and my local Credit Union checking account, I've never been able to use Quicken to initiate the transfer.
However, my brokerage supports Intra-bank Inter-bank Transfers both ways, from brokerage to CU and also from CU to the brokerage.
So, I always get on the brokerage's website and execute a one-time transfer. Or, in one case, I have set up a recurring transaction to make monthly automatic transfers.
After that, in Quicken, I manually record this transfer or make sure the scheduled monthly reminder has executed BEFORE I download transactions from bank and brokerage that may contain transfer confirmations.

UKR

RickO said:

UKR said:

If I need to transfer money between my brokerage account and my local Credit Union checking account, I've never been able to use Quicken to initiate the transfer.
However, my brokerage supports Intra-bank Transfers both ways, from brokerage to CU and also from CU to the brokerage.

Assuming that the brokerage and CU are different financial institutions, that would be an inter-bank transfer, not an intra-bank transfer. Quicken has never supported initiating inter-bank transfers TMK.

Oops, sorry. I always confuse Inter and Intra ...
I corrected my earlier comment. Thanks for pointing that out.