When will the CC-501 error with Wells Fargo Bank be fixed?

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eekross99
eekross99 Member ✭
in Download, Add/Update Accounts (Windows)
Quicken says this error was fixed on 7/9/21, however while my credit card account updates, I still can't add my checking account without experiencing a CC-501 error. If I create a new test file, I can add all my accounts. I noticed that the downloading icon for the test accounts is a large green arrow, but the downloading icon for my existing accounts is a gear with a small green arrow. Makes me wonder if there are differences in software between a new file accounts and existing file accounts.
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Answers

  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
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    Hello @eekross99, 

    Thank you for reaching out to Quicken Community. I apologize you are having this issue. There is currently an open ongoing alert and the issue is being worked on. There is still no ETA at this time. Again I apologize for the nuisance. To be notified of any updates or resolutions click here. 

    -Quicken Paloma 

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