nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

OL-293-A Error starting 7/22 United Community Bank

Paul-1218

Haven't been able to get past error for last 2 days. All other accounts work fine. Followed help guides to no avail. Reset Account wouldn't work, tried Deactivate Account but can't get back in to bank server to re-start accounts with that bank. (Windows 10, Quicken R 34.24)

Find more posts tagged with

Comments

Quicken Anja

Hello @Paul-1218,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

If you have already followed the guidance found in this support article regarding error OL-293, and were still unable to resolve the error, then as stated at the bottom of the article; you will need to contact the financial institution directly for further assistance. If they state they cannot assist, then an escalation with the financial institution may be necessary.

I apologize for being unable to resolve this error from here in the Community, though I hope this information serves to be useful to you! Thank you.

rarceneaux

Have the same thing for 4 days now.I called UCBI and they were no help they sent me a way to do Manual download to quicken.

Jeffrey

This error just started this week.

Jeffrey

I am having the same issue. I will try calling UCBI but have been little help in the past.

Quicken Paloma

Hello @Jeffrey,

Thank you for reaching out to Quicken Community. I apologize you are having this issue. To better assist you I need more information. For instance, what is your financial institution? Is this error only occurring for this account or others?

Additionally, I have attached a link for more information and troubleshooting steps associated with error OL-293.

https://www.quicken.com/support/error-when-using-quicken-online-services-ol-293-or-ol-294

Hope this helps. Please provide further details and let us know how it goes.

-Quicken Paloma

Jeffrey

The bank is United Community Bank. Website is www.ucbi.com. I have 4 accounts with this institution none will download at his time. Download has been working until this week.

kenerly

Same problem here...

Kristy

I'm having the very same issue. All accounts we download transactions from are with UCB. I've verified password, tried reset account & made sure online services match.

Kristy

Very same issue. All accounts with UCB. I verified password, tried reset account & made sure online services match. I'll update if I get a different answer from UCB.

Kristy

Per UCB, they're aware of issue & working with Quicken to resolve.

rarceneaux

Looks like it's fixed I just updated without errors.

rarceneaux

Error is back now I get a OL-301-A