CC-501/CC-502 errors and opening balances changed by downloads

edsonannetta
edsonannetta Quicken Windows Subscription Member
Update for my bank, credit union and 3 credit cards have not worked at different times in the last ten days. All now appear to be working but in each case the opening balance for the account was changed by the amount of the already reconciled transactions which came down in update. Not a question but may help anyone having a problem reconciling after problem with cc-501 or cc-502 errors.

EDIT: Discussion title changed to remove e-mail address.

Answers

  • Quicken Paloma
    Quicken Paloma Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @edsonannetta

    Thank you for reaching out to Quicken Community. Your insight and keen observation(s) are appreciated! 

    Please let us know if you have any questions or concerns. 

    -Quicken Paloma