Quicken doesn't recognize my external hard drive
I have Quicken set to back up to an external WD drive. I had an issue with the drive not being recognized by the PC, which I have now resolved. I can access it via File Explorer with no problem. However, when I ask Quicken to backup to that drive (which is set in the preferences for automatic backup), it does not recognize/can't find the drive. It won't even let me navigate to it manually. It doesn't show up under "This PC" or "Network" in the Quicken file explorer window, even though it does show up in Windows File Explorer. How can I resolve this and get Quicken backing up to my external drive again? Right now it's backing up to an internal drive, which frankly doesn't do me a lot of good.
This discussion has been closed.