Opened Quicken and everything is wrong [edited]

yourcastle

just opened my quicken and everything is [profanity removed]. I cant open a backup file and its as if im a new member . NOT !!!! 25 plus years and now I cant get in????

Ps56k2

What version .... Help --> About Quicken

is it prompting you for a "file password" - and you didn't create one for this Quicken QDF file ?

https://community.quicken.com/discussion/7895786/resolved-7-20-21-prompt-to-enter-data-file-password-when-no-password-is-assigned#latest

yourcastle

Thank you for a quick reply. Sometimes I hate this program. Finally able to open a day old BUp. It opened up today to a screen I’ve never seen before. Had none of my settings or display. No reason for it. I hadn’t been in the windows program “desktop “ since yesterday. Windows with annual Quicken sub.
I have been able to recover my settings and accounts.
Thank you