Password for online center

otterhound

Unable to download transactions from banking accounts because the online center keeps asking me for password. I enter the CORRECT passwords but still get the message to enter passwords.

thecreator

Hi @"otterhound ,

See this FAQ:  https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

Also the Online Center never requires a Password. One Step Update, requires the Vault Password, before updating.

Respond with more information for a better answer.

otterhound

I have two institutions in the vault. One updates without any problems, the second keeps asking me for the one step update settings password. I enter the password, click the save box, click apply, click update now and it keeps asking for the password for that institution.

thecreator

Hi @otterhound ,

Did you visit that link posted? You haven't included that information.

otterhound

I do not understand what backups have to do with my problem. I backup manually after every use.

Ps56k2

Does your password have any special chars - and how long is it ?

Sometimes the bank online website will allow you to login - guessing you can log into the bank website -
but that same password "attributes" has not been shared with Quicken - which might be more restrictive in OSU.

thecreator

otterhound said:

I do not understand what backups have to do with my problem. I backup manually after every use.

Hi @otterhound ,

The Faq: https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet